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The sedulous efforts of the Institute of Quality Management (IPQ), UUM, in driving the development of the university’s 3E governance system (centred on being Efficient, Effective, and Excellent) and striving for the realisation of the university’s strategic plan, especially with regard to its rankings and ratings agenda, have earned the Institute the coveted distinction of being recognised as the “Best Corporate Planning and Quality Management Department in a Higher Education Institution” at the World Education Congress Global Awards 2016.

The World Education Congress, which is an annual event, focuses on fostering excellence in education, leadership, and teaching. The 2016 edition of the Congress, with its theme Quality Education for Sustainable and Inclusive Growth, was held from the 23rd till the 24th of June, 2016, at the Taj Lands End Hotel, Mumbai, India. This year’s awards were presented by the Chartered Institute of Management Accountants (CIMA).

The judges at the Congress were impressed by the accomplished work and the continuing efforts of the IPQ in augmenting quality management and accreditation management through its adherence to various standards of quality management and utilisation of several platforms for quality enhancement such as MS ISO 9001:2008, the Innovative and Creative Circle (ICC), the Assessment of Quality and Innovation Practices (5S), SETARA, ASEAN-QA, COPPA/COPIA, international rankings and ratings, and Phase 1 (2011-2015) and Phase 2 (2016-2020) of the UUM Strategic Plan.

The earnestness of the IPQ in carrying out its entrusted responsibilities is also evident in the spectrum of Executive Training Programmes it offers and the diligent, behind-the-scenes, efforts it invests in marshalling resources and expertise towards obtaining various awards and recognitions for the university and the department itself. Further, the fact that it publishes its own academic journal - the International Journal of Organizational and Business Excellence (IJOBE) - and the IPQ Quality Bulletin, shows that it is intent upon strengthening its national and global competitiveness.             

Propelled by the resolve to enhance the reputation of UUM, the IPQ played an instrumental role in elevating UUM’s position to rank 701+ in the QS World University Rankings and rank 137 in the QS Asia University Rankings 2016. Moreover, the IPQ was also instrumental in enabling 5 UUM academic programmes to obtain AUN-QA accreditations, in helping UUM to retain the MS ISO 9001:2008 certification, and in facilitating UUM’s participation, for the very first time, and attainment of rank 44 in the UI GreenMetric World University Ranking. Apart from this, the IPQ itself has won various awards and recognitions, namely, the UUM Excellence Award for Best Support Centre for two consecutive years (2013/2014 and 2014/2015), Winner of the UUM Programme Ranking and Website Competition for non-academic Centres of Authority, Runner-up at the national level ICC competition, and the only recipient of the 5S/QE Malaysian Productivity Corporation (MPC) certification in UUM.

Every organisation has its helmsman, the one navigating the path of the organisation. The one who has been steering the helm in accordance with the dictates of the compass of success for the IPQ is Assoc. Prof. Dr. Haim Hilman Abdullah, Director of the IPQ, who received the Best Director Award at The Golden Globe Tigers Awards 2016, recently. His vision of a fitting goal for the IPQ is best expressed by his words, “Our journey has been exciting and I strongly believe that, with teamwork, dedication, and determination, IPQ can one day become the transformation office that will drive UUM’s endless potentials.”

Dr. Haim, in expressing his appreciation, said, “I am delighted that the IPQ has gained recognition on the global stage from CIMA and the World Education Congress. This recognition is a distinguished addition to the list of awards won by the IPQ. However, there is still much to be done, and this award will certainly give further impetus to our drive and determination to continue our efforts towards becoming a department that truly reflects the motto ‘Focused, Accurate, Sharp & Timely’, and confidently steers the agenda related to Quality Excellence System, Corporate Planning, and Global Competitiveness.” 

He expressed his heartfelt gratitude to his Deputy Directors, Dr. Mazni Omar and Dr. Hasmini Abd Ghani, the managers, and the entire staff of the IPQ, who have given their undivided support to the corporate planning, quality management, and global competitiveness agenda and helped the IPQ attain this momentous accolade. Dr. Haim also extended his sincere thanks and appreciation to the Vice-Chancellor of UUM, Prof. Dato’ Seri Dr. Mohamed Mustafa Ishak, and all the denizens of UUM for the unwavering support given to the IPQ’s efforts towards achieving the university agenda in a spectacular manner that earned it this prestigious award in the global arena.