SIRIM QAS International Sdn. Bhd. has agreed that Universiti Utara Malaysia (UUM) should retain the MS ISO 9001: 2008 certification after a three-day audit exercise that was conducted beginning 28 November.
However, SIRIM QAS recorded four (4) Non Conformity Reports (NCR) and 20 minor Opportunities for Improvement (OFI) in the auditing exercise conducted on UUM.
The recertification audit team comprised Datin Siti Rahmah Ahmad, who headed the team, and four other SIRIM QAS auditors.
Datin Siti Rahmah Ahmad said that, although SIRIM QAS had agreed that the certification should be retained, the UUM parties involved needed to re-submit feedback on the recorded NCR and OFI before the certification period expired on 12 December.
"I hope that the parties concerned will take the necessary action on every reminder and piece of advice given, either verbally or in writing, so as to make improvements on the quality management system," she said, at the meeting held to mark the close of the MS ISO 9001: 2008 Recertification Audit, at the Senate Room yesterday afternoon.
The audit was conducted in accordance with the scope of the certification, which encompasses the development design of student programmes, education services provided for students, research funding, publication consultation and library services, as well as other support services.
Meanwhile, the Deputy Vice-Chancellor (Academic and International Affairs), Prof. Dr. Hassan Ali, said that, based on practices carried out in previous years, UUM had always remained open to views and
constructive criticisms made by SIRIM QAS for improving and raising the level of work at the university.
He expressed his gratitude to all the members of the campus community concerned for their unwavering commitment throughout the audit exercise.
Also present at the meeting were the Director of IPQ, Assoc. Prof. Dr. Haim Hilman Abdullah, Heads of the respective Centres of Authority (PTJ), and senior UUM officials.